Youth Entrepreneurship

If you're between the ages of 15-29, in school & returning to school in the fall, ask us about Summer Company! If you're between the ages of 18-29 and out of school, ask us about Starter Company!   

Featured Business
Topline Photography

Topline Photography started in early 2015 and is owned and operate ...

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Calendar

 

 

 

 

Current Events and Seminars

June 2/16

Success Through Service

Dynamic and interactive, this workshop is designed to strengthen skills and motivate
consistent delivery of memorable customer service—a key factor in building
loyalty. Highlighting core skills, including the importance of a positive attitude,
participants explore best practices and further their understanding of the
crucial role they play in the success of the business they represent.


Highlighted Topics
• Customer service in the age of the ‘empowered consumer’: overview
of changing consumer behaviour and how it affects business
• Creating a Sense of Service: power of a positive attitude, first
impressions—lasting impressions, teamwork
• Communication Essentials: creating conversation with ease, the ART of active listening to identify
opportunities and increase satisfaction
• Keep Them Coming Back: the loyalty payoff

 

Speaker:    Jennifer Debruin

Time:          9:00 am - 12:00 pm  
Cost:           
$10.00

 

   

 

To register for any of the above seminars please contact:

The Small Business Advisory Centre (Smiths Falls/Lanark County)

Email: smallbusiness@smallbizcentre.ca or cjames@smallbizcentre.ca

Call:     613-283-7002 ext. 109 or 108

 

 All seminars listed will be held at the Centre @

91 Cornelia Street W., Entrance B, 1st door on the left unless noted otherwise

 

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